Generating leads - those much-coveted potential customers who have shown interest in you and given you their personal information - is both an absolute necessity and major challenge for people working in online business marketing.
In this article, we'll look at some lead generation strategies and techniques to get you there, with an emphasis on the helpful input of international marketing: linguistic and cultural localisation, designing an international SEO strategy, creating multilingual content, etc. Because if you neglect your overseas market, you're neglecting a much larger potential audience than your home market.
No doubt you're reading this because you've heard all about leads, but haven't got any idea what they are... or maybe you're in the thick of internationalising your business and want to maximise your leads, beyond your own borders? It's actually much simpler than you think: what you really want is to learn how to get more customers. That's it.
Because getting leads and getting customers are both the same thing. OK, not exactly... But without leads you won't get customers, and without customers you won't get sales. So yes, what you need are conversions - from both your own market and the international market (which is where the real business opportunities lie).
In this post, we'll take a look at some clear and concise answers to these questions: what a lead is, how to generate them, and the lead generation strategies you need to make, especially in the field of international digital marketing.
What exactly is lead generation?
Let's start with explaining what lead generation is, and above all why digital marketers are so enthused by it all. To get off to a good start, the first thing you need to understand is the concept of leads, and what we mean when we talk about 'generating' them.
In marketing speak, what does lead mean?
A lead is a person or entity interested in your business that has provided you with contact details.
In effect, the leads are the second metamorphosis the person goes through, halfway between being a prospect and a fully fledged customer. They know us (we've already captured them, that's the first stage of the journey) but now we want to get to know them a bit more; in other words, bring them out of the no-contact zone and start up an ongoing connection.
Unknown → Prospect → Lead → Customer.
This metamorphosis is called 'conversion'. Our lead still doesn't want to buy anything from us, but they're interested enough in our products/services to know more about us - and they're prepared to give us some of their personal information. This information comes with benefits. First of all, you can get to know them better, and second, you can use it to guide them to the next stage on the journey: their metamorphosis into a customer (through a sale).
This is the basic concept. Of course, the reality is much more complex. There are lots of types of leads (for example, B2B leads are not people, but companies), and you'll soon see which ones you really want - qualified leads. But let's take it slowly.
How does lead generation work?
There are lots - and we mean lots - of ways to generate leads. And all - or almost all - of them involve a rigorous analysis of the leads, offering added value and designing a well-thought-out strategy. And being agile, changing it in line with what you learn along the way.
As you can see, B2B lead generation is a complex, multifaceted task, with three key principles behind it:
- Analysis. How do you know which leads are truly interested, and how close or far away from becoming a customer they are?
- Added value. What can you offer your leads in exchange for their data and permission to communicate with them?
- Strategy. What methods and techniques will you use to offer them what they need to first convert, and then move forward?
You can summarise it with a clear concept in mind: giving people what they need to know to realise that your product/service is the answer to their needs.
International digital marketing strategies to generate leads
When we cross over to new borders (which we've all done already, whether we realise it or not, because the internet knows no geographical bounds), things get a little more complicated. Having an international digital marketing plan is essential if you want to make the most of the international market. And B2B lead generation is one of the most complicated parts of it.
1. Analyse the international market
- Identify your niche in each country.
- Grasp cultural, economic and consumer differences.
Given that we need to find your gap in the ideal market, and work out the best way to take it by storm, this is probably the most logical starting point. Market demands vary, they're not all the same. Not all audiences react to messages in the same way. Not all business models work the same everywhere.
Understanding the peculiarities of each market (their values and principles, buying patterns and cultural aspects) is an essential part of making your entrance on the market, effective lead generation, and subsequent sales.
2. Analyse the competition
- Assess your competitors' strengths and weaknesses.
- Use analysis tools to spot market gaps.
Looking at what others are doing is still the best way to formulate a strong strategy, achieving quality leads in a new market and establishing some guarantees of success in that market.
When we say analyse, what we mean is objectively and systematically measuring what's being done well, or not so well. And all the other things (whilst we're on the subject) they do when it comes to lead generation. You'll need specialist analytical tools to do it, backed up by support and experience from experts in the market you're targeting.
3. Identify your target audience
- Define ideal customer profiles in each region.
- Tailor campaigns to the demographic and cultural features of the market.
Now let's hone in on lead generation specifically. Any marketing campaign worth its salt starts here, with a definition of who you can - and want to - reach. Without it, you won't generate any leads - here or anywhere else.
If you're playing away from home, this is even more important. Getting to know your target audience is always hard, and all the more so when you speak a different language. We're not saying there's anything strange about foreign leads, but they are strangers to us; all the more reason to study them in depth.
4. We localise content according to the market, culture and language
- Tailor texts, images and materials to suit the culture and language.
- Localisation isn't just translation: it also factors in local values and customs.
Regardless of the market you're working with, achieving leads overseas involves a decent localisation of the campaign itself, as well as the messages and the audiovisual/text content it's made up of.
So, what is localisation? This task goes beyond mere translation, adapting certain parts of the content from one language to another, but also from one culture to another. If B2B lead generation involves creating a sense of trust and empathy amongst your potential customers, you need to play by their rules. And these can vary depending on the language and context.
5. Digital marketing techniques and strategies for generating leads
- Simplify forms for leads to complete their data quickly.
- Design persuasive and culturally relevant landing pages.
When we discuss digital marketing techniques aimed at increasing leads in a broader sense, we can all more or less agree on the same: forms (and optimising them), the importance of landing pages, publishing more content, etc. And sometimes we lose sight of the basics!
6. Segmenting your audience
- Divide leads by:
- Demographic data.
- Interests and behaviour.
- Purchase intention
- Use lead scoring to prioritise efforts with the most promising leads.
You can segment your audience according to the demographic or socioeconomic information you have in your database, or by intention, interest or use; creating these datasets makes it easier to identify your buyer personas and also helps you to choose the right platforms or target your ad campaigns. And that translates into B2B lead generation.
You can use segmentation on the leads themselves, once they're qualified and you've determined their level of interest (using a technique known as scoring). That way, you'll know what different people will be interested in, and can plan highly targeted and effective actions.
7. Create a customer journey map
- Track your leads from curiosity to purchase.
- Personalise the actions at each stage:
- Inform → Educate → Convince → Close the sale.
Just as you need to know who your ideal customers are, you also need to know the steps to take to convert them into actual customers. The customer journey map is an essential tool for 'warming up' your leads and turning them into qualified leads; from information qualified leads (IQL) to sales qualified leads (SQL).
This map might have a particular focus on generating leads and shaping your nurturing process. That way, you'll know who you could offer an ebook, who might like a free webinar, or who would love a discount voucher, etc. as well as when to do it.
8. International SEO
- Create specific SEO strategies for each region.
- Tailor keywords, links and metadata to the local language and context.
A business' internationalisation strategy of course goes further than any marketing campaign, but it can't exist without it. In online businesses (which all are today), you need to devise an SEO and SEM strategy designed specifically for each market.
This doesn't mean you need to create completely different strategies for each market; rather, that ranking is equally important, wherever you are. In terms of lead generation, if you want to get the best conversion results, it's important to hone all the technical details (keywords, tags, link building) as well as quality content.
9. Generating multilingual content that helps your audience and is useful to them
- Publish content in the languages of your target markets.
- Shun machine translation: invest in tailored and well-written texts.
In a purely linguistic sense, given that you'll be addressing speakers of other languages, it's better to do it in their language, right? If you think how hard B2B lead generation is - and the process of converting to the decision-making stage - imagine having to do it in another language to make yourself understood.
Let's look at just two examples, one very specific and another, much broader one. If the text on a simple CTA button is crucial in your own language, why wouldn't it be the same in Spanish, Chinese or Arabic? If we can agree that words are an essential tool when conveying your brand image, why wouldn't you use them when communicating with leads who speak German, Japanese or Portuguese?
10. International copywriting
- Work with native copywriters to ensure persuasive and natural messages.
- Tailor the tone and style to your target market.
The power of copywriting in getting quality leads is hard to argue with. Why? Because copywriters have the power to inspire, explain, attract, convince, seduce and persuade... And to do it, they need perfect mastery of the language, as well as the skill and experience. That's why we use native speakers to create content in other languages.
11. Translating and localising apps and websites
- Make sure your website is functional and compelling in other languages.
- Steer clear of literal translations which confuse the user.
You could have a pop-up offering website visitors an attractive gift, but if the text is incomprehensible, it could well be counterproductive. This sometimes happens on poorly translated websites or apps, and it can seriously damage an otherwise healthy lead generation strategy.
12. Launching email marketing campaigns with promotions and new features
Use email to engage with your leads:
- Newsletters.
- Customised promotions.
- Automated email chain.
It's not getting there that's the problem, it's staying there. If you've already got a decent database of email addresses (which are essentially leads), an email marketing campaign is still a very effective way of staying in touch and developing a relationship with customers.
Whether you opt for a traditional newsletter - with a well-planned, automated string of emails - or any other type of campaign, emails keep the communication going, strengthening customer relationships and taking them in the direction you want to go in. Because getting leads isn't the be all and end all. You have to take the next step.
Can we help you increase leads with international digital marketing techniques?
If you've got this far, you'll have realised that international digital marketing is key to the viability of your business in the digital world: a particularly dynamic and highly competitive context. Lead generation is just one part of the equation, and an important one at that.
From devising a well-structured strategy to running campaigns which connect with diverse audiences, every step counts. At ATLS, we're familiar with the special features of each market and strive to ensure that your business not only gets to the international arena but also stays there and stands out.
Success in digital marketing is the outcome of a strategic, creative approach tailored to international needs. Ready to take the plunge?
FAQs on generating leads in international marketing:
What is a lead in marketing and why is it important?
A lead is a person or entity interested in your business that has provided their contact details. It's an intermediate stage in the conversion process halfway between being a prospect and a fully fledged customer. Leads are essential because they enable you to build a direct relationship with potential customers, offering them information and added value, which increases the likelihood that they will become actual customers. No leads, no customers; no customers, no sales.
What are the best strategies for generating leads in international markets?
To generate leads in international markets you need to tailor your strategies to the unique features of each market. Some of the main techniques are:
– Cultural and language localisation: Match messages, materials and campaigns to the market's language and cultural values.
– International SEO: Devise specific search engine positioning strategies for each region by tailoring keywords and content.
– Segmentation: Identify and personalise campaigns to tie in with the demographics, interests and behaviours of your target audience.
– Multilingual content creation: Publish relevant and useful content in your business's target market languages.
What is audience segmentation and how does it help in generating leads?
Audience segmentation consists of dividing leads into more specific groups based on demographics, interests, behaviours or purchasing intention. This makes it easier to craft personalised campaigns that better connect with each segment's needs and preferences. Furthermore, you can use techniques such as lead scoring to prioritise your efforts on the most promising leads, thus optimising use of resources and improving results.
How does international copywriting influence generating leads?
International copywriting is crucial to persuade and connect with diverse audiences. Working with native copywriters ensures that messages are tailored to the tone and style of the target market, increasing the relevance and effectiveness of campaigns. A good copywriter can inspire trust, trigger interest and convince leads, helping them to move forward in their conversion process. Successful localised copywriting also factors in specific cultural and linguistic aspects which enhances the user experience and builds trust in the brand.